Emergency pass
Available in: 📱 App · 💻 Web portal
A breakdown on the highway, hitting a deer, a burst tire — that's exactly when you find yourself frantically searching for your insurance company's number or your breakdown service membership number. The Emergency Pass collects this information per vehicle in one place, so you have it at hand right away when it counts.
What's in the emergency pass?
| Section | Details |
|---|---|
| Insurance | insurance company, address, contact person, phone number, e-mail, policy number |
| Breakdown service | breakdown service (e.g. ADAC, ÖTC), phone number, member number |
| Workshop | name, address, contact person, phone number, e-mail, customer number |
| Notes | free notes (e.g. workshop contact, special notes) |
At the top of the emergency pass, the vehicle's license plate is also shown. All fields are optional — just fill in what's relevant for you.
Creating and editing the emergency pass
- Open the vehicle and go to the vehicle settings via the gear icon
- Tap "Emergency Pass" ("Insurance, Roadside Assistance, Workshop")
- Tap "Edit" and fill in the details
- Confirm with "Save"
As long as nothing is stored yet, the screen shows "No emergency pass data entered yet" with a hint to get started via Edit.
Opening the emergency pass
The quickest way is via the "Overview" tab in the vehicle view: there's an "Emergency Pass" tile — a checkmark shows that data is stored. Tapping it opens the pass directly.
:::tip Call directly Next to stored phone numbers there's a "Call" button — one tap is all it takes, and your phone dials the number of your insurance, breakdown service, or workshop. :::
In the web portal
In the web portal you'll also find the emergency pass under Fahrzeug bearbeiten → "Notfallpass" (edit vehicle → emergency pass) — with the same sections for insurance, breakdown service, workshop, and notes.